Interview Tips

If your application hit the mark and the agency wants to further test your ability to do the job, you will be invited to undertake further assessment; this will generally include an interview. Using the selection criteria as a guide, you may be asked a range of questions to demonstrate your skills and abilities. These could include behavioural-based questions, and hypothetical scenario questions. A behavioural question is just a way of saying the question is based on showcasing your skills through previous work history. A hypothetical question is generally aimed at seeing how you identify problems and how you deal with them.  In addition to the interview, you may also be asked to do exercises such as:

  • a work sample test; usually a written exercise,
  • developing and delivering a presentation,
  • psychometric testing, or
  • a group exercise.

Remember that each of the assessment activities will relate to the selection criteria so use them to guide what you do.

It's important to properly prepare for your interview. Some tips include:

  • Research what the agency does in more detail. Have a look through their website and key documents such as their most recent annual report.
  • Prepare examples from your work history which relate to the selection criteria. Remember you can also use examples from volunteering, community activities and school—the important thing is to try and stick to the most recent examples.
  • Practice by doing a mock interview using the selection criteria to think up possible questions. Get your friends, parents or even a job service provider to help you come up with examples.
  • When you provide examples to demonstrate your skills, make sure you clearly discuss what your role was. Remember the STAR framework as this will help structure your response.
  • Get organised and put together an interview pack which contains your application, referee details, list of examples, any research you may wish to refer to and any questions you may have of the panel.
  • Don't rush your response. Think about each question and get clear in your head about what you want to say. If you lose your place, pause and gather your thoughts and start again.
  • Be prepared to talk about your career interests and how they align with the job you've applied for.
  • Identify and be prepared to talk about the skills you may need to improve on. Perhaps the job will give you the opportunity to develop your written and analytical skills, which may be an important step in achieving career goals.